Nuts! Southwest Airlines’ Crazy Recipe for Business and Personal Success

 It took me relatively a very long time to complete this book. I’d bought it this march and started reading it them. However during this period, I happened to read few other books.

Its been a long time since I wanted to read about southwest. An airline that could withstand all the turmoils faced by the airline industry. A lot has been discussed and written about southwest in the web and all over.

This one is a well written book and speaks volumes about the “Positively Outrageous Service”  and what keeps southwest apart from a regular airline.

Another book on airline industry and customer service is Moment of Truth

Advertisements

One Response to Nuts! Southwest Airlines’ Crazy Recipe for Business and Personal Success

  1. Pingback: Nanovation : Kevin & Jackie Freiberg « Views & Reviews

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: